Search the store -> - SHIPPING & DELIVERY
- FREE US Shipping on all orders of $99 or more.
FREE INTL Shipping on all orders of $199 or more. - We also offer INTL Fixed Rate Shipping at $14.95
- Please use the checkout for shipping quotes to your country.
- International shipping: Customs charges and duties/taxes are the customers responsibility to pay.
- Please note: On U.S. holidays, order processing and/or shipping may be slightly delayed.
- PINK POLKADOT is not responsible for lost packages if you did not properly submit the correct shipping address with your order. Domestic Shipping (Continental U.S.):_All packages are shipped within 1 to 2 business days where available. Shipping charges are determined by the number and type of items ordered and the shipping method selected. Shipping time frame for each shipping method is estimated. The typical delivery timeframe is 3-10 business days. We do not ship COD. We do ship to PO and APO addresses via USPS priority mail.
FOR INTERNATIONAL SHIPPING
First Class up to 30 days no tracking
Priority 7-15 business days with tracking
Express 5-7 business days with tracking
Depending on the weight on the order the cost can be from $14.95-$59.95 and up. - PRIVACY & SECURITY
- Your privacy is always guaranteed when you shop with PINK POLKADOT. We will NEVER release any of your personal information to outside parties and you will never receive unwanted emails.
When you sign up with us, you will receive information on new styles and upcoming promotions, but you may request to stop receiving this information at any time. To stop receiving information, simply send an email request to sales@pinkpolkadotusa.com
PINK POLKADOT is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information is safe.
All transactions submitted to us are encrypted with 48 bit SSL security and cannot be intercepted by outside parties, guaranteed. - RETURNS & EXCHANGES
- PINK POLKADOT strives to make sure that you are completely satisfied with the purchases that you have made. With that in mind, purchases made online may be returned for store credit only. PINK POLKADOT must receive the merchandise within 30 days of the original purchase date. Items must be in their original condition, unworn, unwashed, hair and odor free, have the ORIGINAL tags attached and be accompanied with the original invoice. Items that are returned and don’t meet the criteria above will not be processed and can be sent back to the customer with applicable shipping rates due the customer. Please allow 2-3 weeks for us to receive and process your return/exchange.
* We do not refund any shipping costs for returned/exchanged items.
* Items in the sale department and items purchased with a coupon code are FINAL and non-refundable, but we will be happy to exchange them if they don’t fit for equal or greater value! Because of the incredibly low prices of items in our outlet, we cannot give additional discounts using coupon codes. Gift Certificates are not eligible for promo discounts and are not refundable.
To exchange or return an item, please send it back via the U.S. mail, using the pre-paid self addressed return label and the bag that will arrive in your shipment, along with the original packing slip with a note explaining the items you want to exchange or return. Please use ONLY the bag included in your package.
Shipping for exchanges is a flat rate of $4.99 for US and $14.99 for International. Please ensure that the shipping address you provide during the checkout procedure is accurate and complete before placing your order. To ensure that orders are shipped as promptly as possible, orders are processed as soon as they are received. Your shipping address cannot be changed once your order has been shipped. PINK POLKADOT will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to PINK POLKADOT. (see Undeliverable Packages for details). PINK POLKADOT will re-ship an order that is returned because the shipping address provided during the checkout procedure was inaccurate or incomplete at the customer’s expense. If there is a problem with your order, please email customer support at customerservice@pinkpolkadotusa.com. Some returns subject to re-stocking fee at management's discretion.. - ORDERING
- Most in-stock Orders placed during regular business hours (Monday through Friday, 8:00 a.m. to 6:00 p.m. PST) are typically processed and shipped within one business day. Once an order has processed, delivery time depends on the chosen shipping method. Orders cannot be cancelled, changed or combined once they have been shipped. If there is a problem with your order, please email customer support at customerservice@pinkpolkadotusa.com. Sometimes items that show in stock on the website are actually sold out before we can update the website. In these cases Pink Polkadot will contact the customer to find out if they want to substitute for size/color/style. In rare cases we will substitute for size or color if we can’t contact the customer prior to shipment.
- PRICING & PROMOTIONS
- Unless otherwise stated, prices on sale and promotional items cannot be combined with any other offers. Sales and promotions may not include all sizes, colors or styles. Quantities are limited; no rain checks will be issued. Offers are not valid on previously purchased merchandise or purchases of gift cards. Sale and promotion start and end times are displayed in US PST time. PINK POLKADOT reserves the right to extend, modify or discontinue any offer at any time without notice..
- LEGAL
- All content on this site, including, but not limited to informational content, graphic images, and program code such as html and javascript are the copyrighted material of PINK POLKADOT USA and may not be reproduced in any manner without the expressed written consent of PINK POLKADOT USA.
All prices listed are accurate to the best of our ability. In the rare case that an item is mislisted, PINK POLKADOT reserves the right to refuse to sell the item at the listed price.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that PINK POLKADOT has the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, PINK POLKADOT will issue a credit to your credit card account..